Pricing and Taxes
All prices in Canadian Dollars. Prices are subject
to HST or GST where applicable. Prices may be subject to change without
notice. Prices valid through December 31, 2015 (unless otherwise
Net 30 days on approved credit, interest is charged
to all overdue accounts at 2% per month (24% per annum). First time
customers will be subject to a 50% deposit, balance C.O.D. We accept
MasterCard, Visa, Debit, cash or Cheque.
Orders placed are considered firm. Should an order cancellation occur, all costs incurred to date will be charged.
Good quality black and white Camera Ready art is
required. Photocopies, business cards, letterheads, coloured layouts,
etc., will be subject to clean up charges of $50.00 (c) per hour.
Our art department uses CorelDraw (x6). Artwork may
be sent on disk or via e-mail in the following formats: CorelDraw
(.cdr), Adobe Illustrator (.ai or .eps), or High Resolution Black &
White (no grayscale) Tiff file (600 dpi or greater). Files must be
readable on an IBM PC. All fonts must be converted to curves (paths,
outlines). We will not accept responsibility for incorrect font
substitution and cannot install outside client fonts on our systems.
Sample products will be shipped at end column
pricing. Prototype samples will incur set up charges as well as product
costs, using normal production times.
Normal production for awards is 5-7 working days from approval of artwork or sample (subject to Inventory availability). Production time for promotional products varies by manufacturer.
We will make every effort to accommodate your rush
order if possible. Please contact us for assistance. All additional
costs incurred to expedite your request will be billed.
Trademarks, Copyrights, Registration Marks
All liability for the proper use of logos or
trademarks rest with the customer. We assume no liability for trademark
or copyright disputes. We reserve the right to photograph or show as
samples, any item produced by us, without any liability as to trademark
or artwork rights. All logos shown on this site are for display purposes
only. No endorsement of products should be implied.
Defects in materials and workmanship will be corrected without charge.
All merchandise should be inspected upon receipt.
Damages incurred during shipping must be claimed directly with the
courier. ALL returns to our plant must be authorized by a Customer
Service Representative. Returns must be made within 14 days after
Over And Under Runs
Some production methods dictate that + or - 5% of order constitutes a complete shipment.
All shipments are FOB St. Thomas, Ontario.
Orders are shipped prepaid, with shipping charges added to the invoice.
Air shipments must be confirmed in writing.
Collect or 3rd Party Shipments are subject to $8.00 Handling Fee. Accurate “Bill To” information required to avoid Chargebacks.
Distributor responsible for all Chargebacks.
$15.00 Fee will apply